This is a discussion on Verizon tier 2 tech support agent here... within the Verizon (US) forums, part of the Galaxy Nexus Carriers category; Originally Posted by Mike7143 This sounds like a problem I had, but not identical. Dunno if it is the same issue or not. I've talked ...
So its definitely a hardware issue? With the phone or the SIM card? I guess I don't understand what the "switch" is. They said they noted my issue on my account and I shouldn't have to get hassled for a new SIM, but what's the best technical wording to tell an in-store rep or via phone support to get a replacement issued so I don't have to waste time with them hassling me with factory resets, troubleshooting, etc. and trying to prove it has issues? I swear, last time I tried to get a replacement (INSIDE the 14-day window) for my screen going bonkers, he insisted that unless I could replicate the issue there in the store that they couldn't do anything even though I had documented recorded video on my old Droid X to show the rep! It wasn't until I had to get angry, drop some F bombs, and make a scene that they got me a new phone from the back.
By the way, I'm completely stock on 4.0.4 and have never rooted.
Last edited by Mike7143; 07-25-2012 at 06:43 PM.
That's a nice little loophole in the system. Thanks for the 411 on the $1.99 extended warranty!
Sent from my Galaxy Nexus using Tapatalk 2
Had a rooted Galaxy Nexus with Verizon that I loved. Fell in some water and the flash kept on. Pulled the battery, disassembled and let it sit and dry. Put it back together and it boots to the splash screen for 5 seconds, than flashed white screen and restarts. Have tried the following things to get it to boot
Reflashed with Root Toolkit (got a successful)
Reflashed with ODIN (got a pass)
Reflashed manually using command prompts
After every attempt, same thing happens. I am starting to think that some HW is bad because I have wiped the heck out of the SW. When I took it apart, it didn't smell bad and there was no blown capacitors (at least that I could see) and it doesn't get any hotter than it did. Any thoughts?
I've had asurion and the extended warranty on all of my devices since day one which was years ago. Although I've always purchased subsidised phones from Verizon, my newest purchase was a gnex from craigslist. Sadly it has the LTE radio problem. I've lived with it and don't have a major gripe. But, upon remembering that i'm still paying for this insurance. Can I make a claim on this phone with my asurion/Verizon insurance?
I tapd that
gnex axiom core
Yes insurance will cover it
Tap'd like a boss!
...I'm at a loss for words...really?...how many phones do you think I'll go through before I get one without the LTE problem? BTW, thanks for making my day!!
I tapd that
gnex axiom core