contacts mysteriously disappeared and keep losing new entered contacts
Hi, I need an urgent help. Few days ago all my contacts suddenly disappeared. I couldn't retrieve it back at all even though i restart my phone and etc. I tried to re-enter a few new contacts into my phone, but on the second/third day it disappeared again. I just bought this phone less than one month and i asked the dealer, the dealer replied me they never encounter this problem and Im the 1st case for them. They even advice me to reformat my phone. Should I? I only installed a new application swype beta, i dono this will affect it or not. or should I change to android jelly bean? or is it hardware problem?
Greatly appreciate for your help.
07-28-2012 06:30 PM
Your contacts should be tied to your Google account. Did you freeze contacts app? Are you signed into Google and is sync contacts checked in settings?
Have you backed up your files and pictures? I see too many desperate cries for help recovering deleted priceless pictures with no solution.
Need to hard reset? How to Hard Reset-Factory Data Reset.