Can't boot past Google Logo

[paul_gyver]

A) if Odin is failing then you need to unistall Odin from your PC and download it again.
B) if firmware was corrupt then you need to download a new firmware file.
C) not sure OTA has anything to do with this process.
D) are you using the stock usb cable when doing this?

[mosbysjedi]

A) if Odin is failing then you need to unistall Odin from your PC and download it again.
B) if firmware was corrupt then you need to download a new firmware file.
C) not sure OTA has anything to do with this process.
D) are you using the stock usb cable when doing this?

I've only found a handful of people with this same problem, they've all seemed to fix theirs somehow, I'm researching it, but all of it uses Odin

I redownloaded Odin and the same stuff is going on. I downloaded firmware files (I think) I'm assuming that's what the PDA and PHONE files are for Odin. Yeah OTA has nothing to do with it in this case, just something I found out. Yeah I'm using a stock cable.

[paul_gyver]

You're not unzipping the PDA and PHONE files are you?

[mosbysjedi]

You're not unzipping the PDA and PHONE files are you?

Nope, I followed your guide to a T, made sure I did everything just right, but my phone just wants to be difficult

I talked to Samsung tech support online they had no clue because it wasn't in their computers, I went to Verizon they said they have no clue the saleswoman showed it to 10 different employees, they called tech support and people above them, they all had no clue, it's an unregistered error on both Samsung and Verizons computers

[paul_gyver]

Yea I figured as much you did it right. One last thing. Can you manually get into fastboot? Power off then volume up & down + power? Then try navigating to recovery from there.

[mosbysjedi]

Yea I figured as much you did it right. One last thing. Can you manually get into fastboot? Power off then volume up & down + power? Then try navigating to recovery from there.

Nope, just that screen, I can push both + power, down + power, odin, adb, etc, it all does the same thing, Verizon is sending me a new phone because no one had any idea what's going on, they just chalked it up as a hardware failure