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Google Play Store is crashing my phone

This is a discussion on Google Play Store is crashing my phone within the Rescue Squad forums, part of the Galaxy Nexus Support Forum category; so the play store just pushed out to my phone about an hour ago.... but it keeps crashing my phone. at first, it'd just constantly ...

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  1. #1
    Milky Way
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    Google Play Store is crashing my phone

    so the play store just pushed out to my phone about an hour ago.... but it keeps crashing my phone. at first, it'd just constantly restart itself. now, it only reboots when i access the store. my phone is completely stock. anyone know how to fix this?

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  3. #2
    Moderator
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    I would try going into apps and clearing cache (and data if needed) of the Google Play Store app.

  4. #3
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    Yup what he said^^^ settings/apps/all/Google play/clear cache then clear data if just a cache clear doesn't fix it.

  5. #4
    Milky Way
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    so it works fine for about 5 minutes before it just constantly reboots, over and over again. if i uninstall the update, will this do anything else to my phone?

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    You can uninstall the update but it autoupdates anyway. Did you wipe data too or just cache

  7. #6
    Milky Way
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    did the data, couldn't wipe the cache. so i just uninstalled the update. i know it's a temp fix but at least my phone works for the time being. if anyone else has any sugestions...

    also, to be more specific, the bug has something to do with the push notifications in conjunction with the google play store. it would reboot if i tried to access the store or when I got any notification...

  8. #7
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    Seems like the initial push of the play store caused several issues especially to Motorola devices. They have since pushed a fix. So maybe it'll push the fixed update soon.

  9. #8
    Milky Way
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    Hi, I have the same prob with my SG Nexus, I tried to clear cache, and it helps but yes for 5 mins. Than it crash again and shut down my dev like before. But this happens anytime I am typing into searchbar of play/market app. So I thing there could be connection between this issue and size of cache file. I dont know, just wondering... Btw: the same prob I have with new G Maps, during typing into target location bar.
    ICS 4.0.2 / Revol. HD 2.1.5 / DPI 241 (But the same was on the stock)

  10. #9
    Rescue Squad
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    I assume you are rooted since you are running Android Rev HD. Are you on GSM or LTE? Can you tell me what version Google Play Store is?






    Before you flash anything can you get back to stock? How to get back to stock using Odin



    Have you backed up your files and pictures? I see too many desperate cries for help recovering deleted priceless pictures with no solution.

    Need to hard reset? How to Hard Reset-Factory Data Reset.

  11. #10
    Milky Way
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    Yes, confirm. ROOTED / GSM / Google Play Store v.3.4.7 / Launcher Nova 1.0.2 Prime
    Thanks
    Last edited by 630263; 03-20-2012 at 03:22 AM.

 

 

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