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Help please..

This is a discussion on Help please.. within the Rescue Squad forums, part of the Galaxy Nexus Support Forum category; Hey I know its not a nexus problem but it is android.. I was wondering if anyone knows what is wrong with my boyfriends galaxy ...

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Thread: Help please..

  1. #1
    Milky Way
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    Help please..

    Hey I know its not a nexus problem but it is android.. I was wondering if anyone knows what is wrong with my boyfriends galaxy s plus.. It wouldn't charge (the charger does work on my nexus) do be tried restarting the phone.. He turned it off and it came back on on its own and now is stuck on this screen on the photo.. It doesn't react to any buttons... Long press or short...

    ~ xxx Cyn

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  3. #2
    Aquarius
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    Looks like it's downloading an upgrade to Android, how long has it been downloading ? just let it go, it probably will finish

  4. #3
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    fish1552
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    Press and hold the power button for 8 seconds and see if it reboots normally.

    Did he by any chance press and hold Power + Volume Down + Home at the same time? Because that's how you rboot into the download screen to flash ROMs and such.
    Last edited by fish1552; 02-04-2012 at 10:11 AM.

  5. #4
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    ^^ That ^^

    Tap'd from my GNex

  6. #5
    Rescue Squad
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    +2. It's in the download mode. Take battery out and reboot, all should be ok.






    Before you flash anything can you get back to stock? How to get back to stock using Odin



    Have you backed up your files and pictures? I see too many desperate cries for help recovering deleted priceless pictures with no solution.

    Need to hard reset? How to Hard Reset-Factory Data Reset.

  7. #6
    Milky Way
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    Don't know maybe the sound and power button but I doubt if he pushed the home too.. The battery pull worked it showed the screen about half an hour before this post till just now.. So I doubt it was a upgrade..
    Thanks so much for the quick replies!

    ~ xxx Cyn

 

 

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