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I gotta say it, kudos to Verizon CSR...

This is a discussion on I gotta say it, kudos to Verizon CSR... within the Off-Topic Forum forums, part of the Off-Topic Area category; long story short...i called vzw to just transfer my wifes number to my old DX because hers went kaput. While chatting, I told him how ...

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  1. #1
    Milky Way
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    Thumbs up I gotta say it, kudos to Verizon CSR...

    long story short...i called vzw to just transfer my wifes number to my old DX because hers went kaput. While chatting, I told him how much I think their new data tiers suck, so he, unknown to me, asked his super if they could upgrade the line now. They approved it. Subsidized of course. needless to say, my wife is the proud owner of a Droid Razr Maxx. Thats a pretty good experience, no matter how you look at it. As much as their policies may suck, you can find a good apple once in a while.

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  3. #2
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    That's great! Congrats! I've found that the phone reps do a much better job than the ones in-store.

    Tappity-tap'd

  4. #3
    Milky Way
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    the major win was remaining on unlimited data too.

  5. #4
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    That's a win no matter how you look at it!

    Tappity-tap'd

 

 

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