Weird Nexus Problems

[kittenparade]

Hey guys. First post here. I was hoping someone could help me out with some very odd problems with my sisters Galaxy Nexus. Please bear with my terrible description of the problem. It's a little hard to explain. So, this morning the phone would turn on. She took the battery out and that appeared to solve the problem. When it booted up, all the text messages and call logs were gone. Pictures, music, apps, etc. were all still there. So apparently the storage wasn't completely wiped. Now here is what gets me. The phone is responsive but acting odd. I can select almost anything, but the home button doesn't work. It registers but doesn't do anything. The only way to exit apps is the back button. I hope that makes sense. I have attached a video of me trying to display the problems. Ignore the background noise. For the record, it is a completely stock android on the Sprint Network.

[Ads]

[aroot]

I would try a factory reset. If the home button still doesn't work you may need to reflash the stock ROM. I had a similar problem with my home button when I had the Delayed Lock app installed as a system app, but obviously that's not the case for your phone if it isn't rooted.

[kittenparade]

Thanks. I was hoping there was another solution, but you're probably right. Dang.

[aroot]

You could try un-installing apps one by one until the phone works correctly. But that would probably be more time consuming than reinstalling everything from scratch.

[tdahlke2008]

Instead of deleting one by one. you can go into settings then apps and then start disabling them one by one. That way your not losing everything. But aRoot is probably right. Sorry man. Welcome BTW!