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Galaxy Nexus DEAD? No light, nothing.

This is a discussion on Galaxy Nexus DEAD? No light, nothing. within the Galaxy Nexus Help forums, part of the Galaxy Nexus Support Forum category; Hi, I bought a brand new Galaxy Nexus with Fido on december 4 and today when I booted it it well.... it was dead. Nothing ...

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  1. #1
    Milky Way
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    Galaxy Nexus DEAD? No light, nothing.

    Hi, I bought a brand new Galaxy Nexus with Fido on december 4 and today when I booted it it well.... it was dead. Nothing showing up, no light. When I charge it there's nothing showing. I tried removing the battery but still nothing. Should I wait until the battery is empty and then recharge it? The phone was really well taken care of but before I take it back to the store I was wondering if there's anything else I can do.

    Thank you

    Alex

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  3. #2
    Milky Way
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    Ok so now I have plugged it in the USB of my computer and tried the volume down-up + power trick. Now it shows the battery sign on the screen (the one with a lightning that usually shows when you charge the phone). I will wait and see what happens. Not a good sign though as yesterday I could use the phone while it was charging on this very same USB...

  4. #3
    Administrator
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    Re: Galaxy Nexus DEAD? No light, nothing.

    Welcome to the forum! Did you buy the phone directly from Fido? If so, I think your best bet is to take it back to them.

    If you got the phone from a third party seller, you'll need to deal with them rather than your carrier.

    ~ GNexified ~

  5. #4
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    AbhishekMSharma
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    Re: Galaxy Nexus DEAD? No light, nothing.

    Boot into recovery and do a factory reset. If the problem persists, ask for a replacement.

    Sent from my Galaxy Nexus using Tapatalk 2

 

 

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