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Need Help with Verizon Assistant

This is a discussion on Need Help with Verizon Assistant within the Galaxy Nexus Help forums, part of the Galaxy Nexus Support Forum category; I have been trying to de-duplicate my contacts. I went into Backup Assistant online and weeded out over 300 contacts, leaving me with 348. I ...

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  1. #1
    Milky Way
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    Need Help with Verizon Assistant

    I have been trying to de-duplicate my contacts. I went into Backup Assistant online and weeded out over 300 contacts, leaving me with 348. I cleared the data from "Contacts Storage." I even removed the Backup Assistant Account from the phone, which left contacts empty. Upon performing a sync, 618 contacts were downloaded, some duplicates, some triplicates. But when I go into Backup Assistant online there are still only 348. What is going on?!?!?!?!

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  3. #2
    Rescue Squad
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    d1l777
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    Are any of your duplicates saved under your gmail account? If you want to switch them all to your gmail account there is an easy way to delete any duplicates and they are very easy to back up and restore. If you open contacts, hit the settings button, then import/export all contacts, then export, save the file. Then you might need to delete some off the phone because the next part might tell you that you have too many contacts. Next you need to hit the import/export button again, click import, pick the file you just saved, it will then ask which account to save everything to, choose your gmail account. Then log into your gmail account on a computer. Find your contacts on there, you will then see a button somewhere for merge all duplicates, click that and any and all duplicates should now be one and you should be good to go. You can then do away with back up assistant and just sync them through your gmail account and anytime you need to reset your phone or anything, after logging back in to your Google account, they will all restore. Works much better then BA, you won't look back after switching. It was wonderful the day I stopped using it

    Sent from my Galaxy Nexus using Tapatalk 2

    PM with any Questions
    GTalk available upon Request

 

 

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