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Stuck on Google logo for OTA updates, recovery mode, etc.

This is a discussion on Stuck on Google logo for OTA updates, recovery mode, etc. within the Galaxy Nexus Help forums, part of the Galaxy Nexus Support Forum category; Hi Lately, I've been very much looking forward to receive the OTA notification for ICS 4.0.4. I eventually got it, and obviously tried to install ...

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  1. #1
    Milky Way
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    Stuck on Google logo for OTA updates, recovery mode, etc.

    Hi

    Lately, I've been very much looking forward to receive the OTA notification for ICS 4.0.4. I eventually got it, and obviously tried to install it.

    However, whenever I try to do so, the phone reboots and won't go past the Google logo. If I want it to boot properly, I have to pull out the battery module, put it back, and boot normally. Of course, nothing has changed, the build and version numbers are still consistent with ICS 4.0.2.
    I figured out I should wipe everything out, just in case, so I tried to perform a wipe through ICS by going to the Settings panel and use the Erase Data thing. But guess what ? The phone does reboot, but it won't go past the Google logo.
    Next step, I'm trying to boot in recovery mode with the Volume + & - trick. I do access to the recovery menu, select recovery mode, press power and... still stuck on the Google logo.

    I'm slowly but safely reaching my breaking point.

    The phone is stock, unrooted, unromed, un-everything'ed. Pure stock, nothing but apps and personal settings.

    Does anyone have any idea about how I could go past this logo ? :/

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  3. #2
    Rescue Squad
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    Welcome tot he forum. Are you on GSM or LTE?






    Before you flash anything can you get back to stock? How to get back to stock using Odin



    Have you backed up your files and pictures? I see too many desperate cries for help recovering deleted priceless pictures with no solution.

    Need to hard reset? How to Hard Reset-Factory Data Reset.

  4. #3
    Milky Way
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    Thank you.
    I own the GSM version.

    I should also pinpoint that the phone does work well aside this problem.

  5. #4
    Rescue Squad
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    Is it still stuck at the Google logo or can you reboot it again?






    Before you flash anything can you get back to stock? How to get back to stock using Odin



    Have you backed up your files and pictures? I see too many desperate cries for help recovering deleted priceless pictures with no solution.

    Need to hard reset? How to Hard Reset-Factory Data Reset.

  6. #5
    Milky Way
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    As long as I'm not trying to do anything funny, the phone works well.
    If I'm trying to apply a system update, it won't boot.
    If I'm trying to wipe the data out, it won't boot.
    If I'm trying to boot in recovery mode, it won't boot.
    ...but I can try whatever I want, so if you have directions, I'd happily follow them

  7. #6
    Rescue Squad
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    IMO the best thing to try would be to do a factory data reset. If you can boot then it should be in settings. If you can't then you must access it from bootloader, factory recovery mode, then factory data reset.






    Before you flash anything can you get back to stock? How to get back to stock using Odin



    Have you backed up your files and pictures? I see too many desperate cries for help recovering deleted priceless pictures with no solution.

    Need to hard reset? How to Hard Reset-Factory Data Reset.

  8. #7
    Milky Way
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    Actually, I already tried that.
    Settings => Backup & Reset => Factory Data Reset, right ? Tried that, that was even my first guess, but it won't do anything but getting stuck at the Google logo...

  9. #8
    Rescue Squad
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    If you have never rooted, rommed, and took just the ota update then I can suggest you try doing the factory data reset in the factory recovery but wipe cache before doing the reset. There should be no reason why you can't take the update unless you have other issues with your phone.






    Before you flash anything can you get back to stock? How to get back to stock using Odin



    Have you backed up your files and pictures? I see too many desperate cries for help recovering deleted priceless pictures with no solution.

    Need to hard reset? How to Hard Reset-Factory Data Reset.

  10. #9
    Milky Way
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    Okay, so I've just unlocked the bootloader, and it seems that a factory reset was performed since every single setting has been reset. So far so good.
    Only that the OTA update still doesn't go past the Google logo (which has an opened lock underneath it now)...
    I've just tried to reboot in recovery mode, thinking that maybe the bootloader unlock would help, but it seems like it doesn't.
    I must say that I just don't get why it wouldn't work at all oO

  11. #10
    Milky Way
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    Hi there.
    I finally managed to fix my problem.
    I figured that giving a try at rooting may resolve it, one way or another. So I followed these steps, and right after step #8 (consists in flashing the phone with ClockworkMod Recovery) I was able to properly install ICS 4.0.4 from the OTA notification.
    Thanks for your help !

 

 

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