USB Device Not Recognized, please help!

[lazylazuli]

Hello everyone!
First time on the forums, thank you for your help in advance
I am the proud new owner of a Samsung Galaxy Nexus, but when I tried plugging it into the computer, it said "USB Device Not Recognized: One of the USB devices attached to this computer has malfunctioned, and Windows does not recognized it. For assistance in solving this problem, click this message"
When I click the message, it just takes me to a list of my USB ports with "Unknown Device" in bold, i assume this is the nexus. It suggested I install all available updates for windows, so I did that, but it's still not helping.
I am running Windows 7, btw. I know this problem has been posted with Windows XP, but everyone said that it worked for their windows 7 computers.....

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[lazylazuli]

update, it does work sometimes, and i can use it as a media device, but then it just randomly stop working and disconnects sometimes....

[lazylazuli]

now i'm thinking it might be a cable or hardware problem because i'm trying again while being extremely careful not to touch the cable or phone, and it's working....
in a way, though, this is worse, because hardware problems are harder to fix....

[techRob]

If you have the option, try a different computer - just for the sake of troubleshooting. I've ran across this before (thumbdrives), I think it was the device and computer didn't get along. A new cable might help. If u were able to try a different cable, and a different PC, and this is still happening, then I'd vote to take it back.

Tapp'd via OG Droid on life support...

[lazylazuli]

I tried another computer, still doesn't work. Called Bell, they told me to download Kies, which is connecting with my device

[jerrod6]

I tried another computer, still doesn't work. Called Bell, they told me to download Kies, which is connecting with my device

Where are you downloading Kies from? What site?

[lazylazuli]

Just the samsung website

[steelyglint]

What version of Kies? Can't get mine to connect to Kies at all !

[lazylazuli]

oh, sorry, typo, it ISN'T connecting to kies. But I did get a new cable and that solved the disconnection issue...

[spacejunk]

Try turning off your USB debugging on your Nexus.