The Official: I am having reception issues thread

[kenco81]

This is irratating and perhaps similar to some of the problems I've read.

I don't live in a 4G area so I have the phone set to cdma only. While at home I keep it on wi-fi. Yesterday I was out and showing the phone to somebody (naturally) and when I opened the browser there was no data connection although it showed a good 3G signal. I changed the setting from cdma only to LTE/cdma and it worked. I then set back to cdma only and it still worked.
When I got home last night I toggled back to wi-fi and left it. Today at home I had two computers downloading large files so I toggled wi-fi off on the phone (set on cdma only) and no data connection. I went through the process above with the same results.
It doesn't seem to make a data connection until I set to LTE/cdma but once that's done and a connection is made I can set to cdma only and it still works.
This time I toggled wi-fi back on for a few minutes and looked at a couple of web pages. Then decided to to toggle off (on cdma only) and it had a data connection.
So it doesn't always happen but it should never happen.

I know there have been several threads about connection problems but I'm not sure any were exactly like this but perhaps similar. This is not really the showing less bars problem that VZW has talked about.

Hopefully 4.0.3 will address this?
I'm waiting for ota 4.0.3 and then I'll probably root.

I just noticed a lot of folks are flashing the new radios. If you had similar problems to mine did this help?

Very similar problem here. I usually see it lose data connection when I leave my home wifi as it will not pick up 3G service until I run Fresh Network pro or switch over to 4g and back again. It also randomly loses data connection for no reason, I can tell this without looking at the phone because I am usually trying to stream Internet radio and it will just stop playing music. There are many times I have taken the phone out to show someone and the data is out. This is driving me bat**** crazy. The reception issues on this phone are awful with data and voice as well. It drops calls all the time when my Blackberry never did. I really hope they can get this resolved because I like the phone but this is really preventing me from enjoying it.

[WER4GZS]

My reception at home is not good so I'm on wifi. Today was the first day I noticed not having any connection after leaving home and turning off wifi. I also had to sign on to 4G and back to 3 to get connection. I am waiting for some kind of improvement as I still love this phone. I might have to dive head first into rooting sooner than I thought.

Sent from my Galaxy Nexus using Tapatalk

[Mujibar]

Lots of people here to help you when you decide you're ready.

Tap'd from my GNex

[Pure]

I havn't had any data/signal issues YET after they finally got my phone activated, HOWEVER, I have noticed I can send receive texts, and place calls with no bars showing... Occasionally. Not always.. The problem I'm having is it's glitchy, it will DL a little, freeze for a half a second, DL a little more, freeze a half a sec and so on, that's a little irritating,I haven't tried the leaked radios yet though.

[AFX]

My phone is having horrible signal issues, it drops out overnight, every single night, and won't come back on. It will sit there for hours trying to find a signal which kills my battery (which is also having issues) even more. I'm exchanging my phone for the second time today and if the new one is no good I'm going back to my Droid and waiting for something else to release later this year. I've never had to deal with this with any phone before and I shouldn't have to now.

Edit: Just got back from Verizon. First I told him about my battery issue and he immediately told me it was because I wasn't using a task killer, so of course I had to explain to him how that wasn't the reason. Amazing how Verizon employees still haven't gotten the message regarding task killers or even bothered to look into it themselves before recommending them to all their customers. Oh well. He switched out the battery and switched out the SIM card. Apparently a few others were having this issue as well and that fixed it. I don't know about that, but we'll see.

[strat]

just got a call from VZW customer satisfaction??? asked me how my new phone was explained my battery cover issue and reception issues and she told me to go to store. what i don't get is obviously there are issues "they" know that so, they call you to ask how things are going but when you address issues they pan it off to where you got phone. i also asked if the radio were going to be updated soon? she would not give me an answer

[zomblue]

Brand new Nexus, I live 1 mile from verizon store - have one bar 3G not even any 4G here yet (supposed to be by the end of the year) I was guaranteed to have full signal strength. Also have wifi at work and home, Full bars next to it, walk out of room 1 bar. My comps have no prob w/wifi signal even from across the street! Choppy calls... hope it gets better.

Ok a week later... still same issues, they swapped the sim card at store, no change. I love the OS, but as an actual phone it sucks! Calls are garbled and unclear, drops calls...ahhh -anyone have any advice yet?

[majin_ssj_eric]

Just posted in the help forum. My phone has the worst 3G reception of any phone I have seen. Took it to the Verizon store and compared with all the display phones and my reception was by far the worst. I'm getting -100dBm 1asu (whatever that means) but when I simultaneously load web pages on my phone against other phones, mine is always way slower (even slower than the display GNex at the store). I also have tethering issues because the 3G is too slow and my tablet drops connection. I love the phone but it has to actually work. Now I'm stuck with the prospect of trading in for a Razr or Rezound...

[thedudeabides]

Man, this is like a Nexus therapy group. Hi, I'm Joe, and I bought a Nexus...

I've had just about every problem everyone here has expressed, so I'll just submit more piece of evidence that leads me to believe this is just as much a Verizon network issue as anything else.

I was hanging out at a beer bar in Cambridge, MA right down the street from MIT, which I assume has some of the best wireless coverage in the entire region. I've tested my 4G there several times and gotten around 20mbps DL speeds. But during that magic week between Xmas and New Year's, when there's nobody around sucking bandwidth, I actually recorded a DL speed of 31.43mbps on 12/30. I tested it two more times and got speeds very close to that number, so I know it was a real reading. I haven't seen anything higher than 22mpbs since over the LTE.

I know the Nexus has some issues, it being the flagship with the newest OS, but I think that Verizon is just as much to blame for these crappy speeds. They get the best ratings for their network, but as usage increases, I don't think they're expanding their capacity to keep up. They make promises about network speeds, but without continuous outlay of money for infrastructure, our phones are Corvettes stuck on busy city streets.

[MelindaN]

I've had the Galaxy Nexus now for about a month. We were due for new phones so my husband and I got them at Costco. My husband got a Razr and I got the Galaxy Nexus.

When we are in the same rooms together in our house he can make phone calls, I cannot. He can receive them - mine goes directly into voicemail without ringing.

A few weeks ago I was in the middle of downtown San Francisco and could not get a signal on my Places app (This drove me NUTS!). Also, the gps has been way off at times. Last week we were on vacation, and in the hotel room my husband had 4 bars ohn his phone and I had 2.

I called Verizon and they said the reception thing is a known issue, they are waiting for a software update and I should call Samsung. So I did and they said to send the phone in so they could evaluate it for defects. I asked about Verizon saying it was a known software update issue and they told me that yes, but it could be a hardware defect. I'm hesitant to send it in and have them send me another one back with the same issue. They said there was no ETA for a software fix.

I'm not very tech savvy, but I really like this phone and I'm sad that I'll most likely end up returning it. It's annoying to have to use my husband's phone to make calls at the house or not have it working when I need it. If anyone has any recommendations for settings that would make it work, that'd be great. Otherwise, I'm glad we got it at Costco as they have a 90 day exchange policy and I'll be looking into the Razr Maxx.

Oh, ps; when I check settings and status it's running at about -120 dbm (whatever that means).
thanks!
~Melinda